/* ==========================================================================
   Support: Ticketliste, Ticketseite mit Chat-Verlauf, Zähler im Menü
   Baut auf app.css auf (Farben nur über die Design-Tokens, damit Hell/Dunkel stimmt).
   ========================================================================== */

/* Zähler im Menü: Tickets, die auf eine Antwort warten */
.nav-zaehler {
    margin-left: auto;
    min-width: 22px;
    padding: 1px 7px;
    border-radius: 999px;
    background: var(--danger);
    color: var(--surface);
    font-size: 0.74rem;
    font-weight: 700;
    line-height: 1.5;
    text-align: center;
}

/* Liste */
.support-tabelle .support-betreff {
    max-width: 380px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    color: var(--text-muted);
    font-size: 0.88rem;
}
.support-sub { font-size: 0.8rem; }
.support--wartet td:first-child { box-shadow: inset 3px 0 0 var(--danger); }

/* Ticketseite: Verlauf links, Ticketdaten rechts */
.support-raster { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 20px; align-items: start; }
.support-haupt, .support-seite { display: flex; flex-direction: column; gap: 20px; min-width: 0; }

.support-verlauf { list-style: none; margin: 0; padding: 18px 20px; display: flex; flex-direction: column; gap: 14px; }
.support-msg {
    max-width: 88%;
    padding: 12px 14px;
    border: 1px solid var(--border);
    border-radius: var(--radius);
    background: var(--surface-2);
}
.support-msg--team { align-self: flex-end; background: var(--accent-soft); border-color: transparent; }
.support-msg--notiz { align-self: stretch; max-width: none; background: var(--warning-soft); border-color: transparent; }
.support-msg-kopf { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px; margin-bottom: 6px; font-size: 0.88rem; }
.support-msg-kopf time { margin-left: auto; color: var(--text-muted); font-size: 0.8rem; }
.support-msg-text { line-height: 1.55; overflow-wrap: anywhere; }

.support-anhaenge { list-style: none; margin: 10px 0 0; padding: 8px 0 0; border-top: 1px solid var(--border); display: flex; flex-wrap: wrap; gap: 6px 18px; font-size: 0.9rem; }
.support-anhaenge li { display: inline-flex; align-items: center; gap: 8px; }
.support-anhaenge a { display: inline-flex; align-items: center; gap: 5px; }

/* Formulare */
.support-form { display: flex; flex-direction: column; gap: 14px; }
.support-form-leiste { display: flex; flex-wrap: wrap; align-items: center; justify-content: space-between; gap: 12px; }
.support-form .haken { padding-bottom: 0; }

.support-notiz > summary { display: flex; align-items: center; gap: 10px; padding: 14px 20px; cursor: pointer; list-style: none; }
.support-notiz > summary::-webkit-details-marker { display: none; }
.support-notiz[open] > summary { border-bottom: 1px solid var(--border); }

@media (max-width: 960px) {
    .support-raster { grid-template-columns: minmax(0, 1fr); }
    .support-msg { max-width: 100%; }
    .support-verlauf { padding: 14px 16px; }
}